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“2016 was the first year Jamendo attended the RDE – but it won’t be the last! The quality of panels, presentations and discussions was excellent and varied. We met with retailers and businesses in a very relaxed but open environment where royalty free music licensing was discussed with much enthusiasm. We will definitely take part again next year as we look forward to carry on sharing Jamendo’s independent music with partners, both current and new!”
Sofia Lezcano Kaiser, Jamendo
“The Retail Design exhibition is fantastic, for a start it’s around twice the size it was last year; it’s growing all the time. And it’s full of both real physical solutions but also great thought pieces, real innovative thinking, and that’s really what’s attracted me.”
Guy Smith, Head of Design, Arcadia
“Really good event, you’ll be surprised how many people you know, seen a lot of people I know today and I am sure I’ll continue to do so tomorrow, so yeah, it’s a good event, definitely worth coming down.”
James Swain, Head of Shopper Marketing, Tesco
“You need events like this to so you can start talking to people within the industry, and just look at the challenges they are facing, the challenges we are facing and just chat and this is a great way of doing that. And also for us its a monstrous big world out there in retail so we want to see what’s new and coming to the market, what we can play with and how we can make it a better experience in the stores that we design.”
Alan Taylor Head of Retail Design, B&Q
“So I think events like this are always really important in terms of giving all sorts of different businesses on opportunity to come out, either to work with or to meet with existing suppliers but most importantly to give them an opportunity to just challenge their thinking, see some new things and hopefully get some ideas of to how they can develop and grow there business. I think there is lots of really interesting and innovative stuff to look at, and so I would really encourage people to just come and have a look and see for themselves.”
Chris Annetts, Commercial Passenger Services Director, Heathrow Airport
“I was very excited to come here actually, to see if I could get new inspiration and I think already from what I saw yesterday, I have already got new inspiration into some new shop designs and also some of the new digital signage systems that I have never seen before and I saw for the first time yesterday here at the event. So that has actually made me very positive.”
Thomas Just Rasmussen, Chief Operating Officer, Intersport Group Denmark
‘I came to learn, learn and learn a bit more. I think the thing I most loved about this place is the breadth of solutions. There’s widgets, there’s gadgets, there’s things. But, more importantly, there’s ideas, there’s thinking, there’s nice, intuitive thought pieces. I’m really genuinely surprised by the size of the show – around twice the size of last year. We’re always on the search for new suppliers.’
Guy Smith, Head of Design, Arcadia
"It’s great to get a range of new technology which is the market meets like minor brands, speak to potential customers, and look at adopting some more technology or design aspects in our stores moving forward. In terms of a retailer coming here, it’s got everything in one place."
Andrew Manteit, MD & Co-founder, Active in Style
"‘I came to look for retail POS. We only launched the business in November last year and we’re investing quite heavily in in-store point-of-sale displays, merchandising tools, all that kind of thing. There’s some really nice stuff to look at, which obviously when you’re looking for merchandising it’s really important. There seems to be a nice vibe, some nice people."
John Kelly, Marketing Director, Magformers
"Because it’s our own industry, so I come see all the people of all the aspects of the industry so that we can mix together and share ideas. ‘I think it’s great to hear what the other guys have got to say as well and it focuses my mind on some of the key issues and some of the key questions that are going on. It’s great from a networking perspective. It’s a great place to see a lot of people in one place and a lot of different ideas and a good chance to network with colleagues who do a similar job to me in different companies and in different retailers, different suppliers."
Ali Waite, Merchandising Controller, PepsiCo
"You get to see new innovation within the retail industry, new designs, and you can actually see what the competition is doing, while meeting up with potential clients or potential producers and manufacturers."
Lawrence, Concept Designer, Tommy Hilfiger
"The three key reasons for coming to Retail Design Expo are to meet with the existing suppliers and see what they’ve got to offer. We’re also looking for new suppliers in terms of particular new design inspirations, and then also looking for different materials and finishes that maybe we haven’t thought about as a retailer. We’ve certainly seen some new products and things and we’ve certainly got a lot of contacts from the, over the last two days."
Andrew Price, Head of Retail Equipment, Mothercare
"The main one for my visit it just to see new things. So within development we just want to try new things, new fixtures, new fittings, all the things that will get the customer into the store."
Joy Holmes, Development Merchandising Manager, Boots UK
"I want to get some inspiration for new product launches and highlighting them in-store."
Melanie Lidiard-Phillips, Head of Product, Specsavers
"I came to learn new technologies, learn new brands and have fun. I’ve met some people in the retail industry which are doing amazing things. Their stands are amazing. They’ve created really innovative stuff. Every time I turn a corner, I find something really interesting so that’s good. I like getting buzz."
Maria Gawfre, Interior Designer, Molton Brown
"It’s an opportunity to meet up with old colleagues, to do a bit of networking and see what’s about really on things we can improve in the store. There are some new initiatives and new designs here – that’s good to see."
Paul Cottgrove, Store Development Manager, Carpetright
"It’s a really large expo. It’s got lots of great partners here, technology companies, people that we would partner with when working with the big retailers."
Michelle-Marie Farnan, Senior Solutions Professional, Microsoft
"Obviously the speakers are a key reason for coming; and to see some of the new innovative stuff coming up, and engage with some of the networking with some people that I may have not seen in some time. I really enjoy it. I think it’s a good opportunity to see what’s out there, to see what’s coming up, to see what other things are going on in the industry and I think it’s a great place to see people that maybe you’ve not seen for some time, whether it’s agencies or brands or current Tesco employees."
James Swain, Lead Shopper Marketing Manager, Tesco PLC
It’s been a really great show and I love the way the show’s developed from last year as well, so it’s, yes, cracking. I just like the atmosphere of the place and just the feeling that everybody’s in this ever-changing retail world and they’ve all got parts to play within it. And it’s just great to connect with people as well and just talk about that and the challenges you’re facing, the challenges they’re facing and ways you get through it, so it’s been great."
Alan Taylor, Head of Retail Design, B&Q
"I’ve come to have a look and see what’s innovative, what’s new, maybe different suppliers I haven’t thought of in the past, and new ideas for innovating in-store.Retail Design Expo gives you a good opportunity to talk to people in retail display as well as technology, and getting some specialists in the same room at the same time, which is always difficult to do."
Nick Widdowson, Merchandising & Creative Controller, Unilever
"It’s nice to be able to get everybody in one place really and sort of get inspiration on a number of levels. Apart from seeing people that we already know, bumping into various people from the past, I think it’s about finding new suppliers and innovation so we can make sure we’re at the front of everything."
Abi Willstead, Frames Portfolio & Merchandising Manager, Specsavers
"‘It’s interesting to see how much of a buzz there is around the place.’"
Steven Round, CEO, Robert Dyas
"What do I think of the retail design expo as a whole? I think it’s fantastic. It’s great that everything’s all under one roof and that you can have a one-stop-shop, and come and see all the different companies that are here and listen to the talks and get involved for the day, if you want to."
Phil Whittle, Head of store Operations, Schuh Ltd
"I was pretty blown away by the scale of Retail Design Expo, but also by the quality of what’s around. So I’m sort of pretty looking forward just to get in and see what here can help rock our journey."
Simon Dixon, Founder, Rockar
"I think the atmosphere is amazing. It’s not too pushy. There’s a lot of fantastically beautiful and vibrant stands; a lot of effort has clearly been put into it. I think the attendance is clearly very strong. So, yes, really good."
Guy Cheston, Media Sales Director, Harrods
"I think the good thing about being here is that you have a sample of all the kind of systems that we use in the retail. I’m a retailer by heart, so for me it’s important that we also understand that it doesn’t have to be only technic, nerdy. You cannot be too nerdy. You need to actually be in a place where we can get inspired by all the kind of different ways that we see retail business, and I think actually this exhibition does that. I come over here to England from Denmark and I actually think I get some new inspiration that I couldn’t get in Denmark."
Thomas Rasmussen, COO, Intersport
"For me it’s always kind of really exciting to see the new technologies and then the ways that people are applying that, and then as you look at the design area as well the kind of future facing opportunities we’ve got of transforming the retail experience. The best discussion I think has been one around the customer, you know, the real person that goes shopping. I think we have a tendency to think about technology. We have a tendency to look at all the design work and get really excited about it, but kind of forget it’s a real person that’s going to shop in this environment."
Simon Hathaway, President & Global Chief Retail Officer, Cheil
"As an airport operator, we work really closely with a large number of different retail partners, but actually this is a great opportunity to just come and look from a broader industry perspective about what’s going on and hopefully to give us some new ideas that we can then work and challenge our existing business partners to challenge our collective thinking and move our proposition at the airport on."
Chris Annetts, Director of Commercial Passenger Services, Heathrow
"The Retail Design Expo was great this year, it seems to be growing every year which is very encouraging for the retail & design business. The exhibition stands really upped their game this year and the workshops that were taking place really drew big crowds. It's good to see the friendly competition of different businesses."
Charlie Powell, Head of VM, Value Retail (Bicester Village)
"As well as the comprehensive range of stands from a wide variety of suppliers and manufacturers- what I found to be the most beneficial from visiting the Retail Design Expo 2016 was the impressive schedule of discussions, workshops and talks that were on throughout the two days. I very much enjoyed attending these and found them to be extremely insightful, bringing a host of industry experts and professionals together to provide valuable insight to their particular fields of work."
Claire Black, VM & Design Manager at McEwens of Perth, Independent Department Store Group
"I enjoyed this year’s Retail Design Expo as it brings so many retail suppliers together and gives you a chance to check out the latest developments and innovations available. All the sessions I have attended had really good presenters talking about very current on-trend topics."
Luciano Orlandini, Brand & Image Staging Visual Merchandiser, Disney Store Europe
"Well, certainly there’s a lot of products on display here to see. I think there’s a lot of innovation in the retail display and tech, and also payment sector."
Ian Senior, Account Manager, Exhibitions at Excel London
"I am amazed by the size and the quality of this event and I really appreciated this matching together different domains like technologies, retail design, digital signage, marketing and I think this kind of event is really contemporary, because we need to mix all these domains and especially all those skills."
Giovanni Flore, Global Digital Signage Project Manager, Benetton Group
"No question, I think this [event] has been very well put together, I think that the scale of it is very manageable and I think it’s very attractive, and I’ve been impressed in a couple of the discussion groups and presentations that have been taking place."
“We have been impressed with the calibre of exhibitors and the quality of attendance, particularly as we have met a lot more retailers this year."
Craig Phillipson, Founder and Managing Director of Shopworks
“I think it has been an excellent show. Green Room is really proud to be supporting the British retail industry for a second year – we came last year and it was a good start for us. We’ve invested a lot more this year and produced a much bigger and better stand, and we’ve seen some great people from brands and retailers.
Richard Ash, Founder and CEO of Green Room
“We’ve had 15 to 20 really good enquiries, we’ve also had seven or eight existing clients come on to the stand, so overall that’s been really positive. They have also been clients that have a lot of major projects in development, in the UK and globally – in Russia, France and elsewhere.
Doug Barber, Founder and CEO Barber Design
“We didn’t set any major targets before we arrived, but there have been at least 20 well known, worldwide brands on the stand. For most of the second afternoon we’ve had Boots and Samsung sitting on our stand. It’s about having a presence here.”
Mike Houghton, Marketing Director, CJ Retail Solutions
“It has also been a good showcase for existing clients as well… to be able to sit an existing client down, as busy as they are, in one place where you can show everything you have got – this is an ideal venue for that.”
Chris Langford, CEO at CJ
“We were really impressed with the level of work delivered by the students this year and the different ways the briefs were interpreted. This led to some truly individual pieces of work and it’s great to see the next generation developing such strong skills.”
James Bartington,Head of Business Development, Harlequin Design
“Retail Design Expo is without doubt the market place to do twelve months worth of positive networking in the two days the show is open for business.”
Robert Hudson, NAS
“Retail Design Expo is growing into a must in the UK retail industry. The expansion of the event in terms of space and visitor numbers was fantastic to see and the expo provided us with a great platform to showcase some of our recent work with clients such as Microsoft, JD Sports, Accessorize and The White Company.”
Nick Whitehand, Vitra
“For SDEA, Retail Design Expo was even better than we expected after last year’s successful inaugural event. There were so many people to talk to we could have done with more time. The two days went by in a flash. We will be back in force in 2017.”
Lawrence Cutler, director, Shop and Display Equipment Association
“It’s been fantastic you know, it’s year two, its always a challenge, the first year last year was very good and the concern is always, can they maintain it? But to be fair to the organisers they have done a fantastic job. We are seeing a influx of visitors, probably more than last year and it’s a much much bigger show, so from out perspective, very happy and we’ll be coming back next year.”
Simon Olley, Stylo
“We are exhibiting here for the second year running at Retail Design Expo, it’s been a fantastic year, this year for us. We have seen lots of great customers and yeah it has been really productive for us. You know what we don’t do many of these, but if we have to do one it’s Retail Design Expo, we are already signing up for next year, we absolutely love it.”
Tim Ellis, Head of Business Development, Momentum Instore
“We find it a great event, we get a really good cross mix of people coming to the event from shop fit, from procurement, store development also visual merchandisers as well, so for us its really the prime event for us to come to and showcase our services.”
Andi, Creative Director, Global Display
“We were here last year. It was a very good show for us. The feeling this year is that it’s a bigger show, a better show. The visitors we’ve had through seem to be very focussed with a lot of live projects which is always exciting. We’ve seen some facility managers, brand managers, managing directors, shop fitters and design companies.”
Gary Baker, Managing Director, CD (UK) Ltd - Corian
“It’s a really good mix of people here right across the industry from shop fitters to buyers to suppliers. So, we get to talk to everybody in the chain, top to bottom. So, we’ve dealt with everyone from third party shop fitters up to decision makers, principals, MDs. For us, that’s ideal. It’s actually exceeded our expectations.”
Jonathon Haslam, Director, Summit Retail Supplies
“We’ve seen a load of faces that we know, but obviously a lot of people that we don’t know are coming onto the stand, a lot of big names, people that we want to be talking to, so that’s always a positive. We’ve had a lot of managing directors and heads coming onto the stand. We’ve spoken a lot of big retailers such as River Island and Argos.”
Nikki Talbot, Creative Director, Unibox
“officeTwelve took a stand in the Designer Pavilion to test the water at Retail Design Expo 2016. The response was very positive. We engaged with lots of brands and have embarked on some super new client relationships as a result of our attendance. We’ll be doubling the size of our stand next year to give us a little more room to showcase our award-winning creativity.”
Gina Mula, Managing Director, officeTwelve
“We’ve probably met an equal amount of new potential clients asf people who we know well, who expect to see us at a show like this.”
David Littlefield, Managing Director, Alrec
“My voice is a little bit horse because I’ve talked so much to so many people. I would say I’ve met the right type of people in terms of quality - decision makers, CEOs, head ofs, and all of these people are the people that we really need to be talking to at the show.”
Jonathan Berlin, CEO, Universal Display
“Yes, it’s been good. There’s been a good quality of client here with the right kind of job titles. We’ve been reasonable busy, non-stop. We’ve had people including Adidas, Chanel, Boots, Harrods have come to see us as well. It’s a great opportunity.”
James Bartington, Head of Business Development, Harlequin Design
“I think we’ve met our objectives 100%. We’ve had a great launch. We’ve been meeting the right people, the decision makers. We’ve been meeting with retail marketing directors, sales directors, people that have been heading up innovative retail stores and store design.”
Ben Taylor, Retail Experience Director, TRO
“There are a lot of people here. There have been a good mixture of brands and retailers. We’ve seen Asda, John Lewis, Tesco, Marks and Spencer, Bobby Brown, Calvin Klein and Hasbro - a good mix of multinational, and big global brands.”
Scott Morris, Managing Director, DisplayPlan
“It has been very beneficial. There have been some very strong heavy weights within the industry that I wouldn’t have expected to meet, particularly around the design side. Yes, it’s been excellent. Everyone I’ve seen has either been a manager or a director of an area, somebody that you could have a direct conversation with that would actually be of benefit. We’ve met with Calvin Klein, with Lidl, Selfridges have been in. Yes, various, yes.”
Bill Johnson, Managing Director, Colyer Phillips
“I think we’ve had a really successful show. We’ve met some really, really cool people, seen some fantastic designs and we’ve got some really good sales leads as well. So, it’s been a great success. We’ve met people who have actually got the buying power, which really obviously is very, very important. We’ve met retailers, brands and football clubs such as Tottenham Hotspur and West Brom. We’ve met Asda and Boots and a whole plethora of massive brands, and also agencies as well.”
Adam Paget, Head of Advertising & Sales, Contra Vision Supplies
“You get a different type of visitor at this show because a lot of people visit the technical side of the show and they come up here to see what’s going on, which means you get a different level of people who are perhaps not aware of what else is out there for the VM world. So they might bring along their VM teams and also we get to meet procurement and decision makers which you don’t at other shows. Excellent. Also international, which is really fantastic for us.”
Sonya Storm, Creative Director, DZD
“The interior designers that we have met are the people that are designing the projects, so are the right people that we want to meet.”
Joseph Sans, Commerical Director, KriskaDECOR
“Already this morning we’ve had three of our clients that have just stopped by to say, hello, who are here themselves to look at new innovation in retail, to attend some of the seminars, because there are so many seminars this time, a lot more than last year. It is a must attend event.”
Jenny Hillier, Managing Director, Briggs Hillier
“The quality of the people who are coming to this exhibition has been far and above what we’ve seen elsewhere.”
Neil Lutterlock, Specification Manager, Strata Tiles Ltd
“We’ve had some pretty key people such as retail design buyers who are quite difficult to get in to. There’s an awful lot of noise in the marketplace when it comes to direct marketing and e-marketing, and an event like this helps us cut through that. We’re here meeting the people that we don’t currently have relationships with. So, that’s very constructive, very useful.”
Steve Urwin, Marketing Manager, UK at Tarkett
“Obviously it is the biggest. It is getting bigger. We have had some seriously good decision making people here. We’ve had people from Harrods, Tesco, EE and various other companies. We’ve actually got a lot of follow up visits, maybe six appointments generally booked in already to go and follow up.”
Kevin McCook, Director of Sales and Operations, Solutions Diverse Ltd
“I think it’s fascinating the people that you can meet here. Retail Design Expo has a really interesting mix of people; VM specialists, architects, people that understand about new and emergent technologies, so there’s a very creative vibe here”
Katie Baron, Head of Retail, Innovation and Insights at Stylus
“I’m really interested in the talks. I’m interested to hear what kind of my peers are saying and the information that they’re sharing and just to get an overall view of where the industry might be heading. I think there’s a real buzz. There’s more people here than last year and it feels like there’s a good atmosphere.”
Katie Shepherd, Director of Strategy & Insight, Checkland Kindleysides
“I come primarily for networking; it’s a really good chance to touch base with clients, consultants that we’ve worked with or met in the past. They are the core things that our business really depend on and this is an excellent chance to do that, especially on our doorstep.”
James Breaks, Associate Director, RPA Group
“There’s a real buzz about the place. There’s a lot of interest and there’s a lot of stuff going on, so hopefully the conversations that we can get into are exciting as well.”
John Tollit, Principal, Gensler
“For me it’s a perfect blend of technology and shop fitting as well and innovation, and light obviously. So those four together for us is the perfect place to be because that’s where, actually where we want to play as Philips Lighting as well to really enable retailers to use technology to improve the customer experience.”
Gerben Vanderlig, Indoor Positioning & Location Services, Philips Lighting
“I was aware of the history of the RBTE, the technology show, and I knew that what was trying to happen when retail design expo was being added to that was this sense of bringing the front end of customer experience together with the back end of retail infrastructure. So I think it was really the only show, and still remains the only show, with that at its heart, with that at the edge end of the sense of the world of the digital retail landscape coming together with physical experience.”
Pete Champion, Director, Shareholder, i-am Associates